How to Use Continuity Camera and What to Do if Not Working


If you are into Apple ecosystem, you might have already got a new feature called Continuity Camera. It helps you import images, documents from iPhone or iPad to Mac computer. You can directly get an image from your iOS device on your Mac computer running macOS Mojave. This article will let you know how to use Continuity Camera feature and what to do if this is not working on your system.

What is Continuity Camera?

Continuity Camera is nothing but functionality that helps Mac computer users import documents from iPhone. The continuity Camera feature is available in iOS 12, and you should have macOS 10.14 or later version. In other words, you must have macOS Mojave stable or BETA version.

How does Continuity Camera work?

Let’s assume that you are creating a document in Pages app on macOS. However, you need to get a digital copy of your document right away. At such moments, you can do two things. First, you can capture the image using your iPhone, send it via email or upload it to iCloud and then you can download the image to your macOS. Second, you can use the Continuity Camera service. In this case, you do not have to do anything except pointing your mobile camera on the document that you want to paste in the Pages’ document. Following that, you would be able to capture an image directly and send it on Mac computer without any hustle.


How to use Continuity Camera?

Before getting started, you should know that you must have iOS 12 installed on your iPhone. On the other hand, you should have macOS Mojave BETA or stable version. More specifically, you need macOS 10.14 or later version.

Now, let’s assume that you want to import an image from iPhone to Pages document using Continuity Camera. For that, make the document as you want in the Pages app. Whenever you need to include an image from iPhone, go to Insert > Import from iPhone or iPad > select Take Photo or Scan Document.

How to use Continuity Camera

Now your mobile camera will be turned on automatically, and you need to point your camera to a document or somewhere that you want to scan or capture.

That’s all! After capturing from mobile, it will automatically appear on your Pages document. You can use it according to your requirements and wherever possible.

What to do if Continuity Camera is not working?

There can be several reasons why Continuity Camera is not working properly or at all. Some of them are mentioned below. However, you need to go through each one of them to troubleshoot this problem.

1] Check system requirements

As mentioned earlier, you must have iOS 12 and Mojave 10.14 or later version. If you do not have either or them, it won’t work.

2] Check compatible apps

Not all the apps on your MacBook has the option to use Continuity Camera feature. For your information, these following apps are compatible with this special camera functionality

  • FInder
  • Keynote 8.2
  • Mail
  • Messages
  • Notes
  • Numbers 5.2
  • Pages 7.2
  • TextEdit

3] Check Wi-Fi and Bluetooth

This is the most important thing. You must check the Wi-Fi network and Bluetooth connection on both devices. As Continuity Camera works on Wi-Fi and Bluetooth, you should know that you must have to connect to the same Wi-Fi network and your iPhone & Mac computer should be connected over Bluetooth as well. If you fail to do that, you won’t be able to use Continuity Camera.

4] Use same iCloud account

When you capture an image from your iPhone, it gets uploaded to iCloud account and then you get the image on your Mac computer from iCloud. If you are not using the same account on both devices, you won’t get the image or be able to use this feature. Therefore, the simple solution is to sign into the same iCloud account with the same Apple ID.

5] Install updates

If the Continuity Camera is not working on iPhone and Mac computer, and if you are using beta version of iOS and macOS, there can be a bug that is making this obstacle. You might not be able to solve this problem since it is a manufacturer side problem. All you can do is to wait for sometime until Apple rolls out some update for your device.

6] Sign out and in to iCloud

As iCloud is the middle-man of this whole process, you should check the iCloud again. You can simply sign out from iCloud and check re-sign in to your same iCloud account. You can do the same on iPhone as well as Mac computer.

7] Unlock your iPhone

This is another important thing that can cause the whole issue. You need to unlock your iPhone before using the Continuity Camera feature. Otherwise, you may get some timed out related issue while using this feature.

That’s all! These are some of the best common and working solutions to fix Continuity Camera not working issue. Hope they would help you to get started with Continuity Camera.

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