The Problems With Facebook Comment Box Social Plugin

commentsSome days back Facebook launched their comment box social plugin which allows bloggers and webmasters to add a Facebook powered comment box in their websites, blogs or forums. Facebook comment box has the advantage of a huge social impact, a user may choose to share a comment in his Facebook news feed which is beneficial for the website owner since the sharing feature brings additional traffic.

Another neat feature of using Facebook comments is of course less comment spam, easier moderation and easier integration in any blogging platform, whether it be WordPress, Blogger or a simple static website which does not use any content management system. ?(see demo)

However, there are a couple of major disadvantages of using Facebook comments on your blog.

Facebook Comments Do Not Add To Your Site’s SEO

Since, Facebook serves these comments via an <iframe> tag, the comments are not seen by Google or other search bots. Hence, the search engines can’t index the content of comments, when the webmaster is using Facebook comment box social plugin on his website.

BlindFiveYearold has a put up nice study of how Facebook comments do not help in your site’s rankings. He suggests a simple test: Copy a line or two from the comments section and search for the same in Google or other search engines. You will see a “Sorry, your search for {words} returned no results”.

But if you perform the same test with other comments e.g Disqus, Intensedebate, Blogger or self hosted WordPress blogs, you are most likely to find the webpage from where the comment was copied in the first place.

Does comments have any effect on SEO ? I guess yes, it does.

A search bot recrawls and reindexes the deeper pages of your site whenever it finds your site through internal and external links. So chances are that if any of your blog posts have 20 comments, the bots have indexed the same content after successive visits.

Moreover, if you consider the long tail of search – yes comments do have a great effect on the rankings, as long as the content is relevant and the comment is legitimate. It’s the words that are coming out directly from the end user, so they are most likely to type in genuine content and post it. Losing user generated content and wasting it into a “walled garden” is really a big loss.

So that’s it,  Facebook Comments = Bad SEO.

Using A Facebook Account For Commenting Might Scare people Away.

Sometimes folks would rather prefer to be anonymous than to expose their Facebook account to the world. There are situations when people don’t want to show their Facebook account to the world, so how does a user comment on your site if the only way to comment is that a user must have a Facebook account ?

What if I want to comment as an anonymous user ? What if a user does not have a Facebook account ? Result: the webmaster loses the comment and the visitor.

Facebook has recently announced that they are adding more OpenID providers but still, it’s not as user friendly as generic comment systems which requires only an email address to comment on most of the websites.

The Comments Are Not With the Site Owner

Sure the webmaster has complete control on comment moderation, preventing spam but considering the ownership – no you don’t have the complete authority on the comments posted on your site through the Facebook comment box social plugin.

It’s saved on Facebook servers and they have access to each and every comment that is posted on your website.

Should you want to export Facebook comments out of Facebook and use another commenting system like Disqus or Intensedebate – I doubt whether that would be possible or not.

The worst thing is in case of a malfunction. If Facebook goes down or the social plugins get a glitch, your website’s comment system will hang up temporarily. There is no way you can fix it and get it running, you will have to rely on when Facebook resolves the issue and bring back things to normal.

Hence, I am sticking to WordPress’s own commenting system as of now and would not prefer switching to Facebook’s comments social plugin. What about you ? Are you using Facebook’s comment box social plugin on your websites and blogs ? How has been the experience so far ? Tell us in the comments, which are not powered by Facebook (as of now).

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